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Office Hours:
Monday - Friday  8:00 a.m. - 5:00 p.m. (Open through out the lunch hour)
New Resident Information

Electric Service:

Xcel Energy
Monday-Friday: 7 a.m. to 7 p.m. CST

Saturday: 9 a.m. to 5 p.m. CST

800-895-4999


Natural Gas:
We Energies
800-242-9137 (24 hours a day)
Emergencies

Leave area immediately and call us from a safe location:
800-261-5325
If we respond to a natural gas leak call and no one is present, we shut off gas for safety reasons.


Cable TV & Internet:
Charter Communications (Spectrum)
*Order New Service

Get help ordering Spectrum services like Internet, Mobile, TV and Voice by calling Monday-Sunday, 7AM-2AM ET.

855.860.9068
*Call Support

Spectrum customer support is available by phone 24 x 7.

833.949.0036


Frontier
*Product sales

877-599-1870

Mon - Fri: 8:00 a.m. - 10:00 p.m. ET

Sat - Sun: 8:00 a.m. - 7:00 p.m. ET
*Technical support

1-800-921-8106

Available 24/7

Additional Resources
Diggers Hotline 800-242-8511 or 811

Tenant/Landlord Issues
Resources available for both tenants and landlords

SUPE: Substance Use Prevention Education -non-profit organization providing education and resources to prevent substance use and abuse.
  •  Parent's Guide to Fentanyl: This comprehensive guide equips parents with valuable information, including tips, warning signs, and helpful videos/articles. It empowers parents to protect their children from the dangers of fentanyl and make informed decisions regarding substance use.
  • Protecting Children From Online Drug Dealers: This resource provides essential tools to safeguard children, including the "Emoji code" to identify online drug dealing, insights into the dark web, and other online safety measures.

The Clark County Health Department made a Clark County Helpful Resource Guide. This guide lists a variety of county resources and services all in one document preventing individuals from having to visit multiple various websites. 
The resource guide is available in both English and Spanish, and is located on the Resources tab of our Clark County Health Department’s website. On the Resources tab, we also have a variety of other helpful programs and service information such as our Clark County Health Hub vending machine, Narcan/Sharps/Medication disposal sites, Resource Fair, etc. Additionally, all of our health department’s program and service information can be located on our website. 

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